The travel ops desk
Tickets, bookings and travel-trained AI in one workspace. Every request is resolved against the live booking, not a generic FAQ.
- AI reads the thread pulls the booking reference, HCN, hotel, supplier and dates straight out of the email
- Drafts the reply and proposes the status change, the escalation, the linked issue you approve
- SLA clocks per priority, breaching in amber then red, exactly as they would on your desk
- Admin that actually works change an SLA target and every countdown recalculates