Automate. Optimize. Save.
Transform Any Travel Process with AI-Powered Smart Platform!
- AI-Powered Agents to automate communication via calls, messages
- Insights to drive optimisations for saving money
- Seamless Integration with Your Existing Systems
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Trusted by 50+ Growing Businesses
One Platform, Multiple Travel Processes Optimized
With Zeal Connect Platform, you're leveraging advanced AI that adapts to your travel operations- creating a unified system that integrates with your existing tools, automates complex workflows and processes, and delivers actionable insights that continuously optimize your business.
Hotel Reconfirmation
Hotel Reconfirmation
- Intelligent inquiry routing and processing
- Automated quotation generation
- Cross-selling optimization algorithms
- Conversion rate enhancement
Package Fulfilment Process
Package Fulfilment Process
- End-to-end tracking automation
- Supplier coordination with AI-powered communication
- Delivery timeline optimization
- Real-time status updates and reporting
Contract Loading Process
Contract Loading Process
- Automated data extraction and validation
- Contract term analysis and verification
- System-wide rate synchronization
- Rule-based approval workflows
Travel Sales & Booking Process
Travel Sales & Booking Process
- Intelligent inquiry routing and processing
- Automated quotation generation
- Cross-selling optimization algorithms
- Conversion rate enhancement
Reconciliation Process
Reconciliation Process
- Automated transaction matching
- Exception identification and resolution
- System-wide data synchronization
- Audit-ready financial reporting
Hotel Reconfirmation
- Automated confirmation verification across time zones
- Intelligent HCN collection and management
- Exception routing with 100% completion guarantee
- Supplier communication management
Package Fulfilment Process
- End-to-end tracking automation
- Supplier coordination with AI-powered communication
- Delivery timeline optimization
- Real-time status updates and reporting
Contract Loading Process
- Automated data extraction and validation
- Contract term analysis and verification
- System-wide rate synchronization
- Rule-based approval workflows
Travel Sales & Booking Process
- Intelligent inquiry routing and processing
- Automated quotation generation
- Cross-selling optimization algorithms
- Conversion rate enhancement
Reconciliation Process
- Automated transaction matching
- Exception identification and resolution
- System-wide data synchronization
- Audit-ready financial reporting
Our Technology
The Zeal Connect platform combines multiple advanced technologies
Smart AI Agent
Automates interactions through voice calls, WhatsApp, email, and SMS using conversational AI.
Insight & Analytics Engine
Real-time dashboards and reports powered by AI to track key metrics like cost leaks, SLA breaches, and operational inefficiencies.
Process Automation Core
Automates repetitive backend operations like booking reconfirmation, supplier coordination, refunds, and status updates.
Integration Layer
Plug-and-play microservices to connect with your internal systems as well as GDS, OTAs, payment gateways, back-office CRMs, and ERP systems.
User & Client Interaction Portal
Self-service dashboards for clients and internal teams to manage bookings, monitor status, track KPIs, and configure rules.
What Sets Us Apart
While others promise total automation but fail on complex cases, or offer pure manpower solutions that don’t scale, Zeal Connect delivers the perfect balance
Traditional BPO
Pure AI Solutions
Zeal Connect Hybrid Platform
Technology-Driven
Limited
Extensive but Rigid
Advanced and Adaptable
System Integration
Manual Interfaces
Limited Compatibility
Universal Connectivity
Process Coverage
Labor-intensive
Handles Simple Cases
End-To-End Automation
Exception Handling
Inconsistent
Incomplete
Seamless Human Backup
Business Intelligence
Basic Reporting
Data Without Context
Actionable Insights
The Zeal Advantage
Cost Reduction Straight Up
0
%
Cut operational expenses significantly while improving quality and consistency.
Automation Rate
0
%
Let technology handle the routine so your team can focus on high-value activities.
Completion Guarantee
0
%
No dropped tasks, no missed confirmations, no customer disappointments.
Global Coverage
0
/7
Operations continue smoothly across all time zones without overtime costs.
Cost Reduction Straight Up
0
%
Cut operational expenses significantly while improving quality and consistency.
Automation Rate
0
%
Let technology handle the routine so your team can focus on high-value activities.
Completion Guarantee
0
%
No dropped tasks, no missed confirmations, no customer disappointments.
Global Coverage
0
/7
Operations continue smoothly across all time zones without overtime costs.
Success Stories
Ready to Transform Your Travel Operations?
Join leading travel businesses that have revolutionized their operations with Zeal Connect.
